Agilent Technologies E6474A Manuale Utente Scaricare il pdf (Pagina 23)

Part 7: Support Options

For the E6474A receiver software licenses and combination

receiver/phone licenses, the following support options are

included for the first year:

• Agilent Call Center phone support, four hour response time

or less

• Telephone assistance and Web training on specific topics

• Software updates

• On-site training and start-up assistance

For the E6474A software licenses for phone-only support, the

following product support options are included for the first year:

• Agilent Call Center phone support, four hour response time

or less

• Software updates

The Agilent Advantage Integrated Customer Care Program

allows customers to upgrade to more comprehensive product

support options. For the program summary and options, refer to

publication 5988-4793EN.

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Agilent Technologies E6474A Manuale Utente Pagina 23