Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize the value you
receive, while minimizing your risk and problems.
We strive to ensure that you get the test and
measurement capabilities you paid for and obtain
the support you need. Our extensive support
resources and services can help you choose the
right Agilent products for your applications and
apply them successfully. Every instrument and
system we sell has a global warranty. Support is
available for at least five years beyond the production
life of the product. Two concepts underlie Agilent’s
overall support policy: “Our Promise” and “Your
Advantage.”
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its advertised
performance and functionality. When you are choosing
new equipment, we will help you with product
information, including realistic performance
specifications and practical recommendations
from experienced test engineers. When you use
Agilent equipment, we can verify that it works
properly, help with product operation, and provide
basic measurement assistance for the use of
specified capabilities, at no extra cost upon request.
Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide
range of additional expert test and measurement
services, which you can purchase according to
your unique technical and business needs. Solve
problems efficiently and gain a competitive edge
by contracting with us for calibration, extra-cost
upgrades, out-of-warranty repairs, and on-site
education and training, as well as design, system
integration, project management, and other
professional engineering services. Experienced
Agilent engineers and technicians worldwide can
help you maximize your productivity, optimize the
return on investment of your Agilent instruments and
systems, and obtain dependable measurement
accuracy for the life of those products.
www.agilent.com/find/emailupdates
Get the latest information on the products and
applications you select.
Agilent T&M Software and Connectivity
Agilent’s Test and Measurement software and
connectivity products, solutions and developer
network allows you to take time out of connecting
your instruments to your computer with tools
based on PC standards, so you can focus on
your tasks, not on your connections. Visit
www
.agilent.com/find/connectivity
for more information.
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